Concierge for Assisted Living Community

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
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Benefits

Free heated underground parking
flexible scheduling
Professional work environment
Opportunities for skill development
supportive team culture
Access to community facilities

Job Description

Susan Bailis Assisted Living in Boston, MA, is a well-established community dedicated to providing exceptional care and support to its residents. This facility offers a warm and welcoming environment where seniors can enjoy a high quality of life with access to comprehensive services designed to meet their physical, emotional, and social needs. Located in a convenient and vibrant area of Boston, the community features comfortable living spaces, engaging activities, and professional staff committed to maintaining a safe and nurturing atmosphere for all residents. The center also provides free heated underground parking, enhancing convenience for both residents and visitors.

The... Show More

Job Requirements

  • High school diploma or equivalent
  • One to three years of related experience and/or training
  • Able to read and comprehend simple instructions, short correspondence, and memos
  • Able to write simple correspondence
  • Able to effectively present information to customers, clients, and employees
  • Able to add, subtract, multiply, and divide basic numbers
  • Able to apply common sense to carry out detailed but uninvolved instructions
  • Able to deal with problems involving a few concrete variables
  • Able to operate telephones, emergency call systems, monitoring boards or beepers, and photocopiers
  • Able to work various schedules and shifts
  • Physical ability to move at least 50 lbs without assistance
  • Physical ability to bend, reach, and work in small areas
  • Physical ability to push and pull equipment and furnishings
  • Punctuality and minimal absenteeism
  • Strong customer service and problem-solving skills
  • Effective communication and listening skills
  • Ability to maintain confidentiality and foster an ethical work environment
  • Ability to work cooperatively with team members
  • Adaptability and ability to manage transitions effectively

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three years related experience and/or training
  • Effective verbal communication skills
  • Ability to write simple correspondence
  • Ability to present information clearly in one-on-one and small group situations
  • Basic math skills including addition, subtraction, multiplication, and division
  • Ability to follow detailed written or oral instructions
  • Ability to operate telephone systems, emergency call systems, photocopiers, and other office equipment
  • Strong customer service orientation
  • Ability to work cooperatively in a team environment
  • Adaptability to varying customer needs and changing priorities

Job Duties

  • Answer incoming telephone calls in a cheerful and marketing oriented way
  • Determine purpose of callers and forward calls to appropriate personnel or department
  • Fill out sales inquiry cards for Community Relations Director
  • Take and deliver messages or transfer calls to voice mail when appropriate personnel unavailable
  • Answer general questions about the community and provide address, directions, and other information
  • Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel
  • Coordinate guestroom reservations
  • Receive, sort, and route mail, and maintain and route publications
  • Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes
  • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary
  • Perform clerical duties such as filing, photocopying, and collating
  • Collect rent checks from residents and family members and provide information to Business Office Manager and Executive Director
  • Collect money for meal tickets and other transactions
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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