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Planned Companies

Concierge Floater | Maryland OPEN AVAILABILITY

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

On-call
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off

Job Description

Planned Companies is a renowned property management and lifestyle services company operating primarily in the Bethesda, Rockville, Silver Spring, Odenton, and Baltimore areas. Known for its commitment to providing high-quality services to tenants, guests, and vendors, Planned Companies emphasizes creating a warm and welcoming environment while ensuring that properties are maintained securely and attractively. The company specializes in delivering tailored lifestyle concierge services that enhance the residential living experience through attentiveness, professionalism, and local expertise. They are dedicated to fostering lasting relationships with tenants by addressing their unique needs and preferences to make every interaction memorable and pleasant.

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Job Requirements

  • 3 or more years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • Customer service experience of 3 or more years
  • excellent written and verbal communication skills
  • basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, and self-assured demeanor
  • ability to multitask with good time-management skills
  • ability to lift up to 50 pounds

Job Duties

  • Greet tenants, guests, and vendors upon entering the building
  • announce visitors and provide direction within the property
  • develop and maintain relationships with tenants to provide individualized experiences
  • schedule reservations and appointments for tenants at restaurants, businesses, hotels, and entertainment venues
  • plan and organize on-site events
  • provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
  • document, secure, and track mail, deliveries, and vendor services
  • answer telephones and monitor lobby areas
  • maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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