Concierge Floater

Hillsboro, OR, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $23.00

Benefits

hourly wage

Potential 401k plan

Oregon Sick Leave

Job Description

Community Management, Inc. (CMI), AAMC, is a well-established, locally owned full-service management company specializing in managing homeowner associations throughout Oregon and Southwest Washington. With over 53 years of experience in the industry, CMI has built a strong reputation for delivering exceptional management services tailored to the needs of diverse residential communities. As a trusted partner to homeowners associations, they focus on enhancing community living through effective management, excellent customer service, and fostering strong relationships with residents and board members alike. CMI is committed to growth and offers opportunities for career advancement within the organization.

The Concierge Floater r... Show More

Job Requirements

Minimum of 3 years of hospitality or customer service experience
must be at least 18 years old
quick and accurate keyboarding skills with a minimum of 40 WPM
excellent verbal and written communication skills
passion for delivering exceptional customer service
polished appearance and client relationship skills
willingness to provide direct customer support
ability to manage all concierge desk duties
capacity to multitask and work in a fast-paced environment
working knowledge of MS Outlook, Word, and Excel
successful completion of interview and pre-employment requirements
participation in E-Verify

Job Qualifications

Minimum of 3 years of hospitality or customer service experience
must be at least 18 years old to accept alcohol deliveries
quick and accurate keyboarding skills with a minimum of 40 WPM
excellent verbal and written communication skills
polished appearance and customer relationship skills
working knowledge of MS Outlook, Word, and Excel
ability to work in a team environment and handle multitasking
successful completion of interview and pre-employment requirements

Job Duties

Assist with resident portal use
answer incoming customer telephone calls
respond to emails
ensure prompt and positive action on homeowner complaints, questions, and concerns
provide onsite staff with keys and scheduled event coordination
schedule moves and oversee guest suite use
set up deliveries and supervise amenities room reservations
manage retained owner keys and maintain security logs
log all packages and notify residents
screen unknown individuals accessing the building
multitask in a fast-paced team environment
utilize MS Outlook, Word, and Excel proficiently
maintain excellent organizational and time management skills

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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