Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
On-site fitness gym
Housing and home appliance discounts
Job Description
Edgewood Properties, founded in 1992, has firmly established itself as a premier real estate development and property management company. Headquartered in New Jersey, the company is experiencing rapid national expansion with ongoing construction and development initiatives. Currently managing over 6,000 apartment units, Edgewood Properties anticipates this number to double in the next few years and reach over 12,000 units within five years. This growth trajectory reflects the company’s commitment to long-term ownership and strategic development rather than property sales, setting an ideal stage for qualified professionals to join the team and contribute to this exciting phase of expansion.
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Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or property management preferred
- Ability to work flexible hours including weekends and evenings
- Excellent interpersonal and communication skills
- Basic computer proficiency including MS Office
- Ability to handle multiple tasks simultaneously
- Professional and friendly demeanor
- Must be legally authorized to work in the United States
Job Qualifications
- Strong communication and organizational skills
- Ability to multitask and manage time effectively
- Experience in property management or customer service is preferred
- Familiarity with social media platforms
- Basic understanding of maintenance coordination and lease management
- Basic MS Office knowledge
Job Duties
- Oversee the front desk, warmly greeting residents, guests, vendors, and contractors
- Provide community and amenity information, assist residents with key/gate card requests, and facilitate inquiries
- Offer refreshments to guests waiting to meet with a leasing consultant
- Assist with service requests by entering them into the system or guiding residents on self-submission
- Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
- Engage with residents and prospective residents to enhance customer experience and resident retention
- Support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
- Arrange small gestures for resident milestones including birthdays, engagements, weddings, and losses
- Manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
- Maintain office cleanliness, restock coffee bars, and monitor office supplies
- Prepare leasing materials such as brochures and floor plans for prospective residents
- Ensure model and vacant units are clean and ready for tours
- Handle opening and closing procedures for the leasing office, ensuring readiness each day
- Route calls efficiently, schedule tours and appointments, and assist with general inquiries
- Provide administrative support to the Property Manager as needed
- Oversee the weekly Sunday breakfast including shopping, setup, and cleanup
- Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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