Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $100,000.00
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Life insurance
flexible spending accounts
401(k)
Profit sharing plan
Adoption assistance
Education Reimbursement
Supplemental health plans
Pet insurance
Job Description
In-N-Out Burger is a beloved family-owned fast-food restaurant chain founded in 1948 by Harry and Esther Snyder in Baldwin Park, California. Over the decades, it has expanded its presence across multiple states, including California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Washington, and Tennessee, while maintaining its commitment to quality and customer service. Known for its simple yet iconic menu that has remained unchanged since its inception, In-N-Out Burger prides itself on using only the highest quality ingredients freshly prepared in a spotless environment. The company culture emphasizes warmth, friendliness, and attentiveness, fostering a welcoming atmosphere where both customers and employees... Show More
Job Requirements
- Full-time position, exempt
- Nights, weekends, and holiday availability required
- 30%-40% travel including overnight hotel stays, domestic and international
- On-call availability for travel changes and modifications
- Must be able to stand and walk for long periods during events
- Must be able to lift up to 50 pounds
- Must be able to work varied hours to accommodate events
Job Qualifications
- 5+ years experience as an Event Planner, Executive Personal Assistant, or Concierge Travel Planner
- Polished verbal and written communication, problem solving, and detail oriented thinking/skills
- Positive attitude, excellent follow-through, and strong communication skills
- Exceptional customer service traits handling VIP/Executive Family members requiring high touch reservation assistance
- Ability to travel domestically and internationally 30-40% of the year
- Software proficiency in Microsoft Office Suite and O365 preferred
Job Duties
- Provide concierge, white glove level service in planning and on-site/off-site execution
- Research and coordinate travel arrangements ensuring accurate reservations for air travel, car rentals, and overnight accommodations
- Analyze services provided by various vendors and provide recommendations
- Problem solve and make decisions utilizing policies, procedures, and business plans with guidance from the Concierge Manager
- Plan 50+ events per year with the Concierge events team
- Collaborate with Events Teams and cross-functional teams for successful high-quality events
- Provide on-site event support including weekdays, weekends, and holidays
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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