Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $100,000.00
Work Schedule
Standard Hours
On-call
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
flexible spending accounts
401(k)/Profit sharing plan
Adoption assistance
Education Reimbursement
Supplemental health plans
Pet insurance
Job Description
In-N-Out Burger, established in 1948 by Harry and Esther Snyder in Baldwin Park, California, is a revered fast-food restaurant chain known for its dedication to quality and outstanding customer service. Privately owned and operated by the Snyder family, the company has expanded to multiple states including California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, and Washington. In-N-Out Burger prides itself on a menu that has remained unchanged since its inception, focusing on delivering freshly made-to-order meals prepared in a clean environment and served with warmth and friendliness. The brand is deeply rooted in family values and an exceptional dining experience, making... Show More
Job Requirements
- Must have a bachelor's degree or equivalent experience
- must have at least 5 years experience in event planning, executive assistance, or concierge travel planning
- must possess excellent communication and problem solving skills
- must have the ability to provide high level customer service
- must be able to travel 30-40% both domestically and internationally
- must be proficient in relevant software tools including Microsoft Office, Concur, Asana
- must be physically able to stand and walk for long periods during events
- must be able to lift up to 50 pounds
- must be available for nights, weekends, holidays, and on-call travel changes
Job Qualifications
- Bachelor's degree in Hospitality, Communications, or Business Administration preferred
- 5+ years experience as an Event Planner, Executive Personal Assistant, or Concierge Travel Planner required
- polished verbal and written communication skills
- problem solving and detail oriented thinking skills
- positive attitude and excellent follow-through
- exceptional customer service traits handling VIP/Executive Family members
- ability to travel domestically and internationally 30-40% of the year
- software proficiency in Microsoft Office Suite and O365, Concur, Asana, Saber preferred
Job Duties
- Provide concierge white glove level service in planning and on-site/off-site execution
- research and coordinate travel arrangements ensuring reservations for air travel, car rentals, and accommodations are accurate and itineraries communicated timely
- analyze services provided by vendors and provide recommendations
- problem solve and make decisions with guidance using policies and business plans
- work with the Executive Events team to plan 50+ events per year
- collaborate with cross-functional teams for successful high-quality events
- provide on-site event support on weekdays and weekends
- research destinations, resorts, hotels, campsites, activities, and transportation
- develop and create trip presentations collaborating with Executive Events Manager
- extend concierge level service to family members and VIPs
- create itinerary, travel documents, and operations plans
- handle and manage multiple expense reports
- administrative tracking including logistics, flight and travel logs, digital itineraries, budgeting, forecasting, and reconciliation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: