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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Job Description
Weathervane Senior Living is a reputable community dedicated to providing residents with a nurturing and engaging environment that emphasizes connection, comfort, and care. As a senior living community, Weathervane fosters a welcoming atmosphere that supports not only the elderly residents but also their families and visitors, helping everyone feel at home. The organization is committed to maintaining high standards of service and professionalism, ensuring that every interaction reflects their core values of empathy, respect, and dignity.
The Concierge role at Weathervane Senior Living is a vital position that serves as the first point of contact for residents, their families, ... Show More
The Concierge role at Weathervane Senior Living is a vital position that serves as the first point of contact for residents, their families, ... Show More
Job Requirements
- High school diploma or GED preferred
- Ability to sit, stand, or walk for long periods
- Ability to move comfortably and safely, which can include lifting, bending, stretching, squatting, etc
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Job Qualifications
- Previous experience in customer service or reception preferred, ideally in senior living, hospitality, healthcare, or a similar setting
- Professional, patient, and pleasant demeanor
- Excellent interpersonal skills
- Strong time management and organizational skills with attention to detail
- Technological proficiency including Microsoft Office, typing, printing, multi-line phone systems
- Strong verbal and written English communication skills
- Sound judgement and a strong ethical foundation in decision-making
- Flexibility to work various shifts, including weekends and holidays
Job Duties
- Greet residents, families, team members, and visitors in a professional, warm, and inviting manner
- Maintain a clean, organized reception area that supports a positive community experience
- Deliver exceptional customer service, assisting with questions, concerns, and navigating the community, while being mindful of mobility, memory, or sensory needs
- Professionally answer and direct phone calls
- Provide administrative support including filing, typing, mail sorting, and data entry
- Manage front desk operations, guest sign-ins, and security measures
- Assist with community communications by maintaining bulletin boards, updating signage, and creating marketing materials
- Manage the sale and tracking of various resident and guest purchases
- Assist with setup and coordination of activities and events
- Build positive, ongoing relationships with residents, families, and team members while upholding ethics and integrity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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