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The Domain Companies

Concierge - Estela (The Bronx)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Flexible
Night Shifts
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Benefits

competitive pay
Health Insurance
wellness benefits
Life insurance
short-term disability
Paid parental leave
401(k) matching
Paid vacation
Paid sick leave
Paid holidays
Volunteer days
Professional development opportunities
Mydomain discounts

Job Description

The Domain Companies is a nationally recognized real estate development and investment firm committed to making a positive and lasting social, economic, and physical impact on the communities in which it operates. With a diverse portfolio that includes affordable, mixed-income, and luxury apartments, condominiums, hospitality venues, retail spaces, entertainment venues, and creative workspaces, The Domain Companies continues to push the boundaries of community-focused real estate development. The company thrives on its entrepreneurial spirit and the collective talents of its team, fostering innovation and excellence in every project it undertakes. The Domain Companies nurtures a dynamic working environment that promotes creativity,... Show More

Job Requirements

  • High school or GED
  • 1-2 years of customer service experience preferred
  • ability to work independently and with a team
  • strong written and oral communication skills
  • knowledge of local transportation options
  • technically savvy with smartphones and computers
  • availability to work Wednesday to Sunday, 10pm to 6:30am
  • ability to lift up to 40 pounds
  • regular, dependable attendance and punctuality
  • ability to work a flexible schedule based on company needs

Job Qualifications

  • 1-2 years of customer service experience preferred
  • high school or GED required
  • customer-centric with a warm demeanor, positive attitude, and impeccable follow-through
  • ability to work independently and with a team
  • ability to plan and prioritize efficiently and motivate/lead team members
  • ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines/interruptions
  • strong written and oral communication and problem-solving skills
  • knowledge of the city
  • knowledge of the local transportation options to include public and private transportation options
  • technically savvy with technology, i.e. smartphones and computers
  • computer proficiency included but not limited to Microsoft Office

Job Duties

  • Monitor entrances, exits, and all activity in front lobby
  • maintain visitor and vendor logs
  • Manage package room - log, organize, and distribute packages
  • Document and communicate incidents/accidents at the property to the leadership team
  • Be readily available to resolve any problems or dissatisfaction of the residents, within company policy
  • Take maintenance requests, as needed
  • Hand out team member business cards and gather information for follow up (after office hours only)
  • Provide access to the community for resident's guests, deliveries, and other special requests from management and/or residents with prior written approval
  • Provide firsthand knowledge of the local area and our community
  • make recommendations about activities, local businesses, and services to ensure residents and guests have a positive experience that meets their needs
  • Accommodate residents with lifestyle services that tailor to their needs like grocery, flower and furniture deliveries, utility assistance, transportation services, dinner reservations, dry cleaning, house cleaning, car washing, etc
  • Assist in planning, coordinating, and promoting resident social events
  • Be proactive about solving problems, even if it's outside of your area, and be ready to take on additional initiatives and responsibilities as they emerge
  • Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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