Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the society is committed to saving lives, celebrating lives, and leading the fight for a world without cancer. With a robust team comprising 1.3 million volunteers and numerous employees, the American Cancer Society leads innovative cancer research, provides crucial patient services, and advocates for public policies that improve cancer care. The organization embraces diversity and inclusion, reflecting a culture where employees from diverse backgrounds come together to serve their communities effectively.
The role o... Show More
The role o... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality guest services or related field preferred
- Valid driver’s license with a clean driving record required for lodges with transportation
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in computer skills including Microsoft Office Suite and reservation systems
- Proficiency in using multi-line telephone systems
- Ability to work independently and as part of a team
- Availability to work flexible hours including evenings weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality guest services or related field preferred
- Valid driver’s license with a clean driving record required for lodges with transportation
- Excellent communication and interpersonal skills with a friendly empathetic demeanor
- Strong organizational and multitasking abilities with attention to detail
- Proficiency in computer skills including Microsoft Office Suite and reservation systems
- Proficiency in using multi-line telephone systems
- Ability to work independently and as part of a team in a fast-paced environment
- Availability to work flexible hours including evenings weekends and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- Assist guests with check-in and check-out procedures ensuring smooth and pleasant experiences
- Provide information about Hope Lodge amenities services and local attractions
- Handle guest inquiries requests and concerns promptly and professionally
- Maintain a neat and organized front desk area ensuring a welcoming atmosphere
- Manage transportation services including arranging transportation to and from appointments
- Coordinate transportation schedules ensuring timely pick-up and drop-off
- Drive guests safely and courteously adhering to traffic laws and regulations
- Maintain cleanliness and safety of transportation vehicles performing routine inspections
- Manage incoming calls emails and correspondence directing them appropriately
- Maintain accurate guest records including check-in/out and special requests
- Process reservations and room assignments per established procedures
- Assist with filing data entry and photocopying
- Monitor the lobby area to ensure safety and security of guests and property
- Implement security protocols including guest identification and access control
- Respond promptly and effectively to emergencies following established protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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