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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.50 - $1.00
Benefits
free movie passes
discounted concessions
401(k) retirement plan
company match
Training and Development
Employee Discounts
Flexible work schedules
Job Description
Regal Cinemas is a leading motion picture exhibitor in the United States, known for providing a premier movie-going experience with state-of-the-art facilities, diverse film selections, and a focus on exceptional customer service. As part of the global Cineworld Group, Regal operates hundreds of theaters nationwide, offering guests access to the latest blockbusters, independent films, and special events. With a commitment to community engagement and entertainment innovation, Regal creates a welcoming environment where movie lovers can enjoy their favorite films in comfort and style.
The role of the Concierge at Regal Cinemas is vital in delivering outstanding guest service and ... Show More
The role of the Concierge at Regal Cinemas is vital in delivering outstanding guest service and ... Show More
Job Requirements
- High school diploma or equivalent if not currently a high school student
- Completion or progress towards cast certification program as cast member and box office cashier
- Excellent public speaking and listening skills
- Ability to perform accurate and speedy mathematical calculations
- Strong problem-solving and reasoning skills
- Effective communication abilities
- Capable of working under pressure
- Regular and consistent attendance
- Compliance with all federal and state laws regarding breaks and meal periods
- Ability to perform various physical demands including standing, walking, sitting, use of hands and arms, occasional climbing, balancing, stooping, kneeling, crouching, crawling and lifting up to 60 pounds
- Ability to read and understand training materials
Job Qualifications
- High school diploma or equivalent if not currently a high school student
- Completion of cast certification program as a cast member and as a box office cashier or progress towards completion
- Possess good public speaking skills
- Listen effectively and respond clearly
- Perform calculations with speed and accuracy
- Identify and correct errors
- Identify problems and gather relevant data
- Evaluate information and recognize alternatives
- Take action beyond necessary tasks
- Perform under pressure and opposition
- Possess excellent communication skills with customers, co-workers and management
- Establish goals, budget time and set priorities
Job Duties
- Regular and consistent attendance
- Knowledge of and promotion of Regal Crown Club Program
- Handling of all monies including cash, credit cards, travelers’ checks, gift cards and coupons
- Knowledge of all passes and discount tickets accepted by Regal and their proper handling procedures
- Responsibility for accuracy of cash drawer and all other passes and discount tickets accepted
- Filling out the Daily Pass Log
- Proper refund and void procedures
- Proper sell out procedures
- Knowledge and enforcement of the MPAA rating system
- Proper phone usage
- Knowledge of all emergency, evacuation and robbery procedures
- General cleaning duties
- Proper use of all cleaning materials
- Good guest service techniques
- Knowledge of counterfeit bill procedures
- Ability to properly reload ticket stock into the printer
- Knowledge and compliance of dress code
- Ensuring guest satisfaction – smile, greet, and thank all guests
- Abide by all federal and state laws with regards to breaks and/or meal periods
- Completion of or progress towards cast certification program as a cast member and as a box office cashier
- Required to read and understand training materials including sexual harassment and discrimination policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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