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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $14.50
Work Schedule
Standard Hours
Benefits
free movie passes
discounted concessions
401(k) retirement plan
company match
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Regal Cinemas is a leading movie theater chain known for providing high-quality entertainment experiences to moviegoers across the country. With a commitment to customer satisfaction and state-of-the-art technology, Regal offers a welcoming environment where guests can enjoy the latest films in comfort and style. As one of the largest exhibitors in the entertainment industry, Regal prides itself on delivering top-notch service, innovative amenities, and a passionate team dedicated to enhancing every guest's visit.
The role of Concierge at Regal Cinemas is essential as it acts as the foremost point of contact for guests visiting the theatre. This position is typical... Show More
The role of Concierge at Regal Cinemas is essential as it acts as the foremost point of contact for guests visiting the theatre. This position is typical... Show More
Job Requirements
- High school diploma or equivalent
- progress towards or completion of cast certification program
- ability to communicate effectively and clearly
- mathematical ability to perform fast and accurate calculations
- problem-solving and reasoning ability under pressure
- excellent interpersonal communication skills
- physical ability to stand, walk, sit, use hands, reach, talk, hear, occasionally climb, balance, stoop, kneel, crouch, crawl and lift up to 60 pounds
- vision including close, distance, peripheral, depth perception and focus adjustment
- compliance with dress code and company policies
Job Qualifications
- High school diploma or equivalent if not currently a high school student
- completion or progress towards cast certification program as a cast member and box office cashier
- good public speaking skills
- effective listening and clear direct response abilities
- ability to perform calculations with speed and accuracy
- problem identification and resolution skills
- ability to evaluate alternatives and reach evidence-based conclusions
- strong communication skills with customers, coworkers and management
- ability to set goals, budget time and prioritize effectively
Job Duties
- Provide regular and consistent attendance
- promote and have knowledge of the Regal Crown Club program
- handle all monies including cash, credit cards, travelers’ checks, gift cards and coupons
- maintain accuracy of cash drawer and all passes and discount tickets
- fill out the Daily Pass Log
- process proper refunds and voids
- perform sell-out procedures
- enforce MPAA rating system
- utilize proper phone usage
- implement all emergency, evacuation and robbery procedures
- perform general cleaning duties and use all cleaning materials properly
- employ good guest service techniques
- follow counterfeit bill procedures
- reload ticket stock into printer
- ensure compliance with dress code
- greet and thank all guests to ensure satisfaction
- abide by federal and state laws regarding breaks and meal periods
- complete or progress towards cast certification program as a cast member and box office cashier
- read and understand training materials on sexual harassment and discrimination
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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