Concierge Director-Wed – Sun, 1PM-9PM

Durham, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $23.00 - $26.00

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

competitive compensation

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Tuition Reimbursement

Job Description

Bozzuto is a renowned property management company deeply committed to fostering communities where residents can truly feel at home. Known for designing, building, managing, and maintaining unique residential properties, Bozzuto emphasizes creating exceptional living experiences for those who call their communities home. The company’s culture is built on core values of concern, creativity, passion, and the pursuit of perfection. This empowers employees to unlock their full potential and deliver extraordinary results across all facets of their work. Bozzuto prides itself on maintaining a welcoming and inclusive workplace where teamwork thrives and each team member is dedicated to doing good for... Show More

Job Requirements

college degree preferred
2+ years experience in a hospitality, retail, travel or hotel environment
social media savvy with experience on platforms like Pinterest, Twitter, Facebook or Instagram
passion for using the phone to talk and text professionally
outstanding communication skills, both written and verbal
sharp professional appearance
proficiency with various software, apps and computer programs
an eye for detail and a knack for anticipating a customer’s needs
customer-focused mentality
ability to lift up to 25 pounds
willingness to obtain a leasing license within your first 90 days of employment

Job Qualifications

college degree preferred
2+ years experience in a hospitality, retail, travel or hotel environment
social media savvy with experience on platforms like Pinterest, Twitter, Facebook or Instagram
passion for using the phone to talk and text professionally
outstanding communication skills, both written and verbal
sharp professional appearance
proficiency with various software, apps and computer programs
an eye for detail and a knack for anticipating a customer’s needs
customer-focused mentality
ability to lift up to 25 pounds

Job Duties

leading by example, living the standards and behaviors consistent with the core values
coaching, mentoring and providing training to other members of the resident services team and culture of Bozzuto
converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood
contributing to desired occupancy levels by coordinating tours of the community with the leasing team
solving problems and providing timely assistance to residents and prospects with care
planning and executing meaningful events and activities that engage residents and foster a sense of community
building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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