Concierge Coordinator - St. Louis, MO

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $46,667.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
long-term disability
short-term disability
Life insurance
401k
Paid Time Off

Job Description

CIC (Cambridge Innovation Center) is a pioneering company that has been a driving force in building and connecting innovation communities worldwide since its inception in 1999. Founded in Cambridge, Massachusetts, CIC was among the first to offer flexible office space and coworking options that empower some of the world's most impactful entrepreneurs to innovate better and faster. The company manages a vast global network of innovation-focused workspaces, laboratories, and event spaces across North America, Europe, and Asia, and continues to expand its footprint. CIC is committed to fostering inclusive economic growth and supporting the diverse talents within the cities it... Show More

Job Requirements

  • A bachelor's degree or equivalent experience
  • At least two years of professional experience
  • Availability to work on site five days a week from 8:00 am to 4:00 pm Monday through Friday
  • Strong interpersonal and customer service skills
  • Ability to remain calm and professional in fast-paced environments
  • Interest in a long-term role
  • Willingness to collaborate with team members and contribute ideas

Job Qualifications

  • A bachelor's degree or equivalent experience
  • At least two years of professional experience
  • A natural interest for helping/supporting others
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Technological proficiency
  • Excellent time management skills

Job Duties

  • Managing the front desk experience to provide exceptional service including welcoming guests facilitating their transition to their host and offering comprehensive support to new clients at CIC such as making and distributing keys and answering queries
  • Interacting with guests and clients in a courteous and professional manner in-person over the phone and via electronic communication while maintaining a pleasant demeanor even in challenging situations
  • Collaborating with and training other team members ensuring seamless day-to-day management and handling a variety of client requests from office access to shipping inquiries
  • Overseeing the handling and organization of mail package delivery desk and mailroom supply inventory and sending notifications to clients
  • Being technologically proficient capable of learning new systems and assisting clients with printers and other computer related issues
  • Supporting team members with a range of operational tasks as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.