Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Flexible work schedules
Job Description
Henry Ford Health System (HFHS) is a prominent integrated health care organization renowned for its commitment to excellence in patient care, innovation, and community wellness. With a vast network of hospitals, outpatient centers, and specialty clinics, HFHS provides comprehensive health services to diverse patient populations across the region. The organization emphasizes a patient-centered approach, intertwining advanced medical technologies and compassionate care to enhance patient outcomes and experiences. As a leader in healthcare, HFHS invests significantly in employee development, diversity, and creating a collaborative environment to foster groundbreaking research and clinical advancements.
The Concierge Coordinator role at Henry Ford Hea... Show More
The Concierge Coordinator role at Henry Ford Hea... Show More
Job Requirements
- Associate degree or two years of college
- Three to five years of progressively more responsible related work experience to gain in-depth understanding of organizational policies, procedures, and operations
- Two to five years of hospital or private practice operational responsibilities experience preferred
- Proven performance in working collaboratively in a multidisciplinary team
- Knowledgeable of electronic medical record information, registration and appointment scheduling systems
Job Qualifications
- Associate degree or two years of college
- Three to five years of progressively more responsible related work experience
- Two to five years of hospital or private practice operational experience preferred
- Proven performance in working collaboratively in a multidisciplinary team
- Knowledgeable of electronic medical record information and appointment scheduling systems
Job Duties
- Provides world class service excellence
- Warm patient greeting and closing (AIDET)
- Ability to schedule in primary care and specialty services
- Service recovery (HEART)
- Adheres to Chief First Impressions Officers (CFIO) standards
- Knowledgeable about insurance coverages and authorization processes
- Ability to navigate HFHS resources, points of contact and business unit policies and preferences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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