Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $26.00 - $37.00
Work Schedule
Standard Hours
Benefits
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
company holidays
Job Description
JLL (Jones Lang LaSalle Incorporated) is a leading global provider of real estate and investment management services. With a presence spanning numerous countries, JLL specializes in offering world-class services, advisory, and technology solutions designed to create a better future in real estate. The company's mission is to empower its employees and clients alike to shape a brighter way forward by combining deep industry expertise with innovative technology and a passion for excellence. JLL prides itself on hiring the best talent, fostering meaningful career opportunities, and cultivating an inclusive work environment where everyone can thrive and feel a sense of belonging.... Show More
Job Requirements
- High school degree or GED equivalent
- 1+ years experience in workplace experience services, hospitality, events, commercial facility or property management
- Strong verbal and written communication skills in English
- Ability to deliver results in a fast-paced environment
- Customer service and client facing experience
- Ability to commute to San Francisco, CA location
- Availability to work Monday-Friday 8:30 AM - 5:30 PM on-site
Job Qualifications
- High school degree or GED equivalent
- 1+ years prior experience in workplace experience services, hospitality, events, commercial facility or property management
- Strong communicator with good presentation skills and possesses strong verbal and written communication skills (English)
- Active listener
- Delivers results in a fast-paced environment with a record of initiative, integrity, and good judgment
- Customer service and client facing experience
- Preferred trade school, union training, military service or college
- Proficient skills in G-Suite
- Knowledge of Confluence, Jira, Coupa is a plus
Job Duties
- Serve as primary point of contact providing warm welcome to employees and visitors, manage check-in/out processes, maintain presentable reception areas, deliver exceptional customer service
- Process and manage workplace service requests via Jira tickets including events, amenities, shipping/receiving, access cards, and employee programs ensuring timely response within one day
- Provide clerical support including maintaining playbooks and trackers, managing voicemail, supporting financial reporting, assisting with special projects as assigned
- Work closely with Facilities, IT, vendors, and internal teams through weekly operations meetings to coordinate services, manage vendor performance, ensure seamless service delivery
- Spend minimum two hours daily in reception and walking floors to engage employees, monitor workspace conditions, proactively identify service opportunities
- Monitor operations for security, privacy, and safety risks, escalate issues appropriately, ensure compliance with JLL and client policies, serve as floor warden during emergencies
- Participate in training and professional development, suggest process improvements, maintain knowledge of systems and procedures, support culture of innovation and excellence
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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