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Hilton

Concierge - Conrad Washington, DC

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $29.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Mental Health Resources
Paid Time Off
DailyPay access
Travel Discounts
Parental leave
401k plan

Job Description

Conrad Hotel in Washington, DC, is a sophisticated and stylish Forbes 4-Star hotel that sets a new standard of luxury hospitality in the urban heart of the nation’s capital. This elegant hotel boasts 360 beautifully appointed rooms and 32,000 square feet of versatile banquet space suitable for a range of events, from grand weddings to business conferences. Guests at the Conrad enjoy a rich selection of five food and beverage outlets, including a signature restaurant that offers premier culinary experiences, a rooftop bar with breathtaking city views, a lively lobby bar, an exclusive club lounge, and top-notch in-room dining services.... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Strong organizational and multitasking abilities
  • Knowledge of local attractions and services
  • Proficiency with reservation systems

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours including weekends and holidays
  • Knowledge of local area and attractions
  • Proficiency in reservation and booking systems
  • Ability to handle multiple tasks in a fast-paced environment

Job Duties

  • Provide information, recommendations and booking services for guest inquiries including directions, hotel services, transportation, tour and event tickets, restaurant reservations and medical care
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests as requested
  • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
  • Respond to special service requests including dentists, doctors, child care and florists
  • Respond to guest inquiries and requests and resolve issues timely, friendly and efficiently
  • Register VIP guests as needed
  • Promote company marketing programs and distribute printed materials as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Restaurant, hotel, and hospitality jobs on OysterLink.

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