Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $29.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Discounted travel
Parental leave
educational assistance
401k plan
Job Description
Conrad Hotel, a distinguished Forbes 4-Star establishment, is situated in the vibrant heart of urban Washington, DC. Known for its blend of sophistication and contemporary elegance, this hotel sets a new benchmark for luxury accommodations in the city. With a total of 360 finely appointed rooms, it boasts an expansive 32,000 square feet of versatile banquet space designed to host a variety of events ranging from intimate gatherings to grand scale occasions. Guests at the Conrad are treated to an exceptional culinary experience with five unique food and beverage outlets, including a signature restaurant acclaimed for its innovative menu, a... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work various shifts including weekdays, weekends, and holidays
- Strong communication skills
- Ability to stand and walk for extended periods
- Previous experience in concierge or guest services is preferred
- Proficiency in relevant computer systems
- Demonstrated customer service skills
- Ability to work under pressure in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks effectively
- Knowledge of the local area and attractions is an asset
- Proficiency in booking and reservation systems
- Demonstrated ability to handle guest inquiries with professionalism and tact
Job Duties
- Provide information, recommendations and booking services for a variety of guest inquiries including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
- Respond to special requests for services including dentists, doctors, child care, florists, etc.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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