Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Retirement Plan
flexible schedule
Job Description
Century Park Associates is a distinguished senior living community dedicated to providing an enriching and supportive lifestyle for its residents. Established with the mission of fostering an environment where trust, leadership, and personal ethics are the foundation of every interaction, Century Park Associates has built a reputation for excellence, respect, and outstanding service. The organization emphasizes a people-first approach, ensuring that residents and associates alike experience a community where relationships flourish and individual contributions are valued. With a strong commitment to caring for senior residents, Century Park Associates supports their ongoing growth, learning, and active participation in community life. The... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines including fax copier scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multitask
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office including Word and Excel
- proficiency with office machines such as fax copier and scanner
- excellent customer service skills
- strong telephone etiquette
- effective communication skills
- ability to multitask and meet deadlines
- trustworthiness and dependability
- cheerful and positive attitude
- ability to work efficiently with minimal supervision
- previous experience in senior living or customer service preferred
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests visitors residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- provides accurate reliable clerical support including typing filing photocopies fax data entry
- receives sorts and distributes mail
- delivers packages to appropriate person department following community policy
- makes accurate timely entries into events log
- maintains lists including resident directory door check sheets associate phone list call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations charges and payments accurately while keeping housekeeping informed
- oversees resident check in system including educating new residents inviting participation maintaining weekly list for security
- regularly utilizes front desk inquiry connection sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with electronic health record system as requested
Job Location
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