Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.13 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Century Park Associates is a well-established senior living community dedicated to providing an enriching lifestyle for its residents and a rewarding work environment for its valued associates. Known for its commitment to excellence, respect, and outstanding service, Century Park Associates ensures that all team members uphold the highest standards of trust, leadership, and personal ethics. The organization embraces a 'people come first' philosophy, fostering an atmosphere where residents are cared for with kindness and dignity and associates feel supported and valued. The company values the continuous growth, learning, and contribution of its residents, promoting a nurturing environment where every day... Show More
Job Requirements
- must have high school diploma or equivalent
- must be proficient with microsoft office (word and excel)
- must demonstrate proficiency with office machines (fax, copier/scanner)
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must display integrity and professionalism
- must complete all required compliance training
Job Qualifications
- must have high school diploma or equivalent
- must be proficient with microsoft office (word and excel)
- must demonstrate proficiency with office machines (fax, copier/scanner)
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to century park's code of ethics and completes all required compliance training
Job Duties
- demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support such as typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person/department following community policy
- makes accurate, timely entries into events log
- maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping housekeeping informed
- oversees resident check in system, educates new residents, invites participation, maintains weekly list for security
- regularly utilizes front desk inquiry connection sheets for incoming inquiry calls for prospective residents
- communicates with sales team and backup sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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