Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Professional development opportunities
flexible scheduling
friendly work environment
Job Description
Century Park Associates is a distinguished community dedicated to delivering an enriching lifestyle for its residents while fostering a rewarding work environment for its valued associates. As a company rooted in trust, leadership, and strong personal ethics, Century Park prides itself on a "people come first" approach, which emphasizes excellence, respect, and outstanding service in every aspect of its operations. This commitment ensures that both residents and associates experience a nurturing atmosphere that supports continuous growth, learning, and meaningful contribution. The organization’s dedication to caring for its community is evident through the passion and professionalism exemplified by every team member... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office Word and Excel
- must demonstrate proficiency with office machines i.e. fax copier scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
Job Qualifications
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office Word and Excel
- must demonstrate proficiency with office machines i.e. fax copier scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests visitors residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate reliable clerical support including typing filing photocopies fax data entry
- receives sorts and distributes mail
- delivers packages to appropriate person or department following community policy
- makes accurate timely entries into events log
- maintains lists including resident directory door check sheets associate phone list call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations charges and payments accurately while keeping housekeeping informed
- oversees resident check in system including educating new residents inviting participation maintaining weekly list for security
- regularly utilizes front desk inquiry connection sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with electronic health record system as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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