Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Part-time schedule
rewarding work environment
Professional development opportunities
supportive team culture
Positive workplace atmosphere
Job Description
Century Park Associates is a reputable and compassionate senior living community dedicated to providing an enriching lifestyle for its residents while fostering a rewarding work environment for its employees. Known for its commitment to excellence and respect, Century Park emphasizes a "people come first" philosophy, ensuring that personal ethics, trust, and leadership are foundational values within the organization. This vibrant community is committed to supporting the continued growth, learning, and contribution of its residents, creating a caring and loving environment where seniors feel valued and supported. Century Park Associates has established itself as a leader in senior living by consistently... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must display integrity and professionalism by adhering to Century Park's Code of Ethics and complete all required compliance training
Job Qualifications
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must demonstrate effective communication skills
- must be cheerful and positive
- must display integrity and professionalism by adhering to Century Park's Code of Ethics and complete all required compliance training
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support including typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person or department following community policy
- makes accurate, timely entries into Events Log
- maintains lists including resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system including educating new residents, inviting participation, maintaining weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and backup sales team so inquiry calls are handled timely
- assists with Electronic Health Record system as requested
Job Qualifications
Experience
No experience required