Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Disability insurance
Job Description
Century Park Associates is a distinguished senior living community committed to enhancing the lifestyle of its residents while fostering a positive and supportive work environment for its employees. The organization prides itself on a culture where trust, leadership, and personal ethics are paramount. Its core philosophy is encapsulated in a 'people come first' mindset, ensuring every interaction is driven by excellence, respect, and outstanding service. Century Park Associates is dedicated to nurturing not just the physical, but also the emotional and social well-being of its residents. The company is known for its compassionate approach, encouraging residents to continue learning, growing,... Show More
Job Requirements
- High school diploma or equivalent
- proficiency in Microsoft Office Word and Excel
- experience with office machines including fax, copier, scanner
- ability to demonstrate excellent customer service and hospitality
- strong telephone etiquette
- trustworthiness and dependability
- effective communication skills
- ability to multitask and meet deadlines
- ability to work efficiently with little to no supervision and frequent interruptions
- cheerful and positive demeanor
- responsiveness to resident requests
- adherence to Century Park's Code of Ethics and compliance training
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office (Word and Excel)
- proficiency with office machines such as fax, copier, scanner
- excellent customer service and hospitality skills
- good telephone etiquette
- effective communication skills
- ability to multitask and meet deadlines
- dependable and trustworthy
- cheerful and positive attitude
- ability to work efficiently with minimal supervision and frequent interruptions
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polished weekly
- provides accurate, reliable clerical support including typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person or department following community policy
- makes accurate, timely entries into events log
- maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system including educating new residents, inviting participation, maintains weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Popular Cities
Jobs By Filter
Similar Jobs