Marriott International, Inc logo

Concierge Club Level

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
talent development programs

Job Description

Renaissance Tampa International Plaza Hotel is a distinguished part of the Renaissance Hotels brand, which operates under the globally renowned Marriott International portfolio. Located at 4200 Jim Walter Blvd, Tampa, Florida, this hotel is committed to providing exceptional guest services and delivering an immersive experience that reflects the vibrant culture and spirit of the local neighborhood. Renaissance Hotels are known for transforming ordinary trips into unforgettable journeys by offering unique and spontaneous adventures for business and leisure travelers alike. The Renaissance Tampa International Plaza Hotel upholds these values by blending cultural elements with high-quality hospitality to make each guest interaction... Show More

Job Requirements

  • high school diploma or equivalent
  • no prior related work experience required
  • no supervisory experience required
  • no license or certification required
  • fluent english language skills
  • ability to stand walk or sit for long periods
  • ability to lift and move objects up to 25 pounds
  • commitment to company policies and guest service standards

Job Qualifications

  • high school diploma or equivalent general educational development certificate
  • fluent english proficiency
  • strong customer service orientation
  • ability to work effectively in a team environment
  • good communication skills
  • ability to follow company policies and procedures
  • ability to document and maintain accurate records
  • physical capability to perform job duties

Job Duties

  • control seating availability service safety and guest welfare in the club lounge
  • maintain cleanliness and good condition of bar furniture tables and instruments
  • prepare and serve hot cold and alcoholic beverages
  • replenish ice glassware and provisions and communicate needs promptly
  • wash dishes and kitchen utensils as needed
  • complete opening and closing tasks
  • requisition necessary supplies from storage to bar area
  • secure liquors beers wines refrigerators cabinets and storage areas
  • document relevant information in departmental records
  • anticipate extra food needs and communicate special requests to kitchen
  • report accidents injuries and unsafe working conditions to management
  • comply with company policies on appearance confidentiality and asset protection
  • greet and assist guests according to company standards including guests with disabilities
  • communicate clearly and professionally in verbal and written forms including telephone protocols
  • maintain positive working relationships and support team goals
  • comply with quality assurance standards
  • perform physical tasks including moving lifting transporting objects up to 25 pounds and standing walking or sitting for extended periods
  • execute other reasonable duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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