Concierge - Cadillac of South San Francisco

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Referral program
Tuition Reimbursement
Vision Insurance

Job Description

Cornerstone Automotive San Francisco, LLC is part of the larger Cornerstone Automotive Group, a respected and rapidly growing automotive dealership organization with multiple locations across both Canada and the United States. Our parent company’s vision is to be the most respected auto group in North America by providing the best automotive solutions, service, and people. We serve a diverse customer base offering a range of automotive services including sales of new and pre-owned vehicles, financing, leasing, service and repair, and parts support. Our organization is built on core values such as respect, transparency, care, excellence, and innovation, which guide every... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in customer service or hospitality
  • excellent verbal and written communication skills
  • ability to use phone systems and basic office software
  • strong organizational abilities
  • ability to maintain a professional and courteous demeanor at all times
  • ability to work flexible hours as needed

Job Qualifications

  • high school diploma or equivalent
  • experience in customer service or hospitality preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks and prioritize effectively
  • proficiency with basic clerical and administrative duties
  • positive attitude with excellent presentation skills
  • ability to work collaboratively in a team environment
  • knowledge of automotive industry or luxury brand experience is a plus

Job Duties

  • act as a single point of contact to cadillac clients and onboarding staff
  • be involved in the cadillac meet and greet process including greetings on arrival and answering phone calls
  • coordinate with other concierge staff members to ensure scheduling, low call-fail rate, and cohesion between departments
  • process new car inventory and dealer trades
  • process check requests
  • coordinate cadillac loaner usage on a daily and weekly basis to ensure 50% loaner usage on each unit
  • order office supplies
  • direct cadillac customers shopping for a new vehicle to the dedicated sales representative
  • serve as the go-to person for all things cadillac
  • perform additional duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location