Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401k Retirement Savings
Company-paid Life Insurance
Company-paid short-term disability
Paid Time Off
continuing education and training
Job Description
The Sewell Family of Companies is a highly respected automotive dealership group known for its commitment to excellence and outstanding customer service. With a rich history of serving clients with integrity and professionalism, Sewell represents some of the most prestigious brands in the automotive industry, including Cadillac, Buick, and GMC. This company has established itself as a leader in the market through its focus on quality, continuous growth, and a team-oriented culture. Sewell values its team members greatly, emphasizing personal development and career advancement while ensuring an inclusive and supportive working environment. Their dedication to equal employment opportunities ensures that... Show More
Job Requirements
- High school diploma or GED
- Valid driver license and acceptable driving record
- Background and drug screening
- Ability to multitask
- Outstanding customer service skills
Job Qualifications
- High school diploma or GED
- Valid driver license and acceptable driving record
- Ability to perform each job responsibility satisfactorily
- Complete a drug screening
- Complete a background screening
- Provide all government I-9 requirements
- Combination of education, experience, and training considered
Job Duties
- Greet customers at the front desk/cashier counter in a pleasant and professional manner
- Maintain a friendly and helpful attitude when answering phones
- Compute customer bills
- Receive customer cash, checks, and credit card payments
- record amount received
- Issue accurate receipts to customers
- Provide cash refunds or credit memorandums to customers for returned merchandise
- Operate cash register
- Reconcile cash drawer daily
- Refer customers who have questions about work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual
- Handle customer complaints with integrity and poise and refer dissatisfied customers to the appropriate individuals for resolution when necessary
- Maintain and file repair orders, parts invoices, and rental forms
- List missing documents
- Close all open invoices
- Assist service and parts department with telephone coverage
- Provide clerical and secretarial assistance to parts and service departments
- Work with the department manager to keep products, services offered, their features and value, and any price changes current
- Maintain professional discretion and a clean and organized work area
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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