Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
Job Description
Concord is a distinguished full-service hotel known for its commitment to delivering exceptional guest experiences built on the foundation of its five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. These principles guide every aspect of its operations and foster a workplace that prioritizes its associates through an Associate First policy, creating a vibrant and supportive atmosphere. At Concord, the culture is centered on valuing employees, encouraging their personal and professional development, and ensuring a fun, engaging work environment. The hotel consistently aims to exceed guest expectations by employing the best associates who take pride in their work and the hotel’s... Show More
Job Requirements
- Must be available to work three to four shifts per week
- available to work weekdays and weekends from 5:30 am until 11 am
- ability to interact effectively with guests and colleagues
- must submit a resume with application
- adhere to company policies and safety procedures
- maintain confidentiality of proprietary information
Job Qualifications
- High school diploma or equivalent
- excellent customer service and communication skills
- knowledge of local attractions and amenities
- ability to handle multiple tasks efficiently
- professional appearance
- experience in hospitality or related field preferred
- proficiency with telephone etiquette and written communication
Job Duties
- Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers
- respond to special requests from guests with unique needs and follow up to ensure satisfaction
- gather, summarize, and provide information to guests about the property and surrounding area amenities
- answer, record, and process all guest calls, messages, requests, questions, or concerns
- contact appropriate individual or department as necessary to resolve guest call, request, or problem
- review shift logs or daily memo books and document pertinent information in logbooks
- monitor club lounge for seating availability, service, safety, and well-being of guests
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
No experience required
Job Location
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