Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Job Description
The St. James is a renowned premier sports, wellness, and entertainment brand that champions holistic human development and peak performance for individuals of all ages. Situated within a sprawling 450,000-square-foot flagship complex in Springfield, VA, The St. James offers an unparalleled array of world-class sports venues, elite training facilities, comprehensive recovery amenities, and varied athletic and wellness programs, catering to those who aspire to elevate their physical capabilities and overall well-being. Complementing this flagship location, The St. James also operates Performance Club locations in Springfield, VA, and Bethesda, MD, where members experience signature group classes, bespoke performance training, recovery services,... Show More
Job Requirements
- Reliable and professional
- computer literate
- great hospitality, customer service and communication skills
- strong understanding of sales and customer service techniques
- interested in health, fitness, and/or sports
- background check and vaccination status required
- ability to work opening, evening, and weekend shifts
Job Qualifications
- Great hospitality, customer service and communication skills
- reliable, professional, computer literate, energetic, and friendly
- strong understanding of sales and customer service techniques
- excellent written and oral communication skills
- interested in health, fitness, and/or sports
- background check and vaccination status required
Job Duties
- Provide the highest level of customer service to members, prospective members, and guests
- professionally greet members, guests, and team members
- direct member and customer feedback or complaints to appropriate St. James manager, and follow-up on issues derived from those comments
- collaborate with the member experience Manager to order department supplies
- answer phones in a pleasant and friendly manner, take messages and provide feedback on the phone as required
- update member accounts
- ability to work opening shift, evening shift, and work weekends if needed
- maintain an orderly work station area, including lobby and entrance ways
- supporting the safety of all members, guests, and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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