1st Century Bank

Concierge Banker - Float

Los Angeles, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive salary
Mileage reimbursement
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities

Job Description

The hiring establishment is a reputable financial institution operating a branch banking center that offers a comprehensive range of banking products and services to its customers. As part of the banking industry's backbone, this company is dedicated to providing exceptional personal service and financial solutions tailored to meet the needs of individual and business clients. This bank prides itself on operational excellence, community involvement, and the highest standards of customer service. The culture within the bank emphasizes teamwork, integrity, and professional growth, making it an employer of choice for candidates seeking a career in the financial services sector.

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Job Requirements

  • minimum of 2 years of cash handling responsibilities
  • excellent customer-service skills including oral and written communication
  • ability to work in a fast-paced environment
  • flexibility to travel to different banking locations within the region
  • reliable transportation
  • ability to lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds
  • adherence to bank policies and procedures
  • strong organizational skills
  • strong computer skills
  • strong work ethic
  • high integrity

Job Qualifications

  • minimum of 2 years of cash handling responsibilities
  • excellent customer-service skills including oral and written communication
  • ability to effectively contribute to a positive team environment and work toward achieving goals
  • careful attention to detail and strong organizational skills
  • strong work ethic and high integrity
  • strong computer and 10 key skills
  • outgoing, assertive, confident, and enthusiastic personality
  • knowledge of banking products and procedures
  • successful sales record in a sales or banking environment
  • proficiency with all Microsoft applications (Word, Outlook, Excel etc)

Job Duties

  • processing customer transactions efficiently and accurately in a fast-paced environment
  • maintaining and balancing a cash drawer
  • adhering to policies and procedures
  • greeting customers and facilitating a welcoming and customer-focused environment
  • responding to customer inquiries and concerns
  • researching and identifying solutions
  • generating new business and expanding relationships with current customers by cross-selling bank products and services
  • building customer loyalty by developing relationships and always offering exceptional service
  • representing the bank in a positive, courteous and professional manner
  • ensuring proper functioning of day-to-day operations including opening and closing procedures, cash levels and vault activities
  • assisting in ensuring compliance with bank's policies and procedures
  • providing proper training as necessary
  • assisting with overall facilities management including purchasing supplies and maintaining professional image of break rooms and conference rooms

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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