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Boyd Gaming

Concierge - BailiwicK (FT)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Boyd Gaming Corporation is a leading casino entertainment company in the United States, known for its successful operations in various gaming jurisdictions across the country. With a strong commitment to innovation and leadership in the gaming industry, Boyd Gaming continues to evolve and adapt to new market trends while maintaining its reputation for excellence and customer satisfaction. The company prioritizes maximizing value not only for its shareholders but also for its team members and the communities in which it operates, underscoring a balanced approach that supports economic growth and community wellbeing.

This role invites an individual to join Boyd Gamin... Show More

Job Requirements

  • One (1) year of experience
  • Must be able to stand and walk for extended periods during shift
  • Must have excellent customer service and communication skills
  • Must be able to push, pull, and lift up to 50 pounds
  • Must be able to obtain/maintain any necessary licenses and/or certifications

Job Qualifications

  • One (1) year of experience
  • Must be able to stand and walk for extended periods during shift
  • Must have excellent customer service and communication skills
  • Must be able to push, pull, and lift up to 50 pounds
  • Must be able to obtain and maintain any necessary licenses and/or certifications

Job Duties

  • Greet and escort restaurant guests to their table based on the number of persons in their party and according to assigned stations
  • Present menus to guests and describe menu items to them
  • Circulate through restaurant and coordinate the activities of the restaurant personnel to ensure prompt and courteous service
  • Take reservations and enter all information regarding guests' request for the meal
  • Inform the serving team of all preferences, needs, and special requests from the guest prior to their reservation
  • Pass along guest names to the serving team or Bar/Lounge team immediately after seating
  • Understand and meet sequence of service requirements for the Host position
  • Assign bus person and food server breaks
  • Inspect and monitor cleanliness of room and compliance with safety and health code regulations
  • Resolve customer complaints
  • refer complaint to management as appropriate
  • Maintain record of number of guests served during shift, employee absences, or problems with equipment or food service
  • Any other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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