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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
friendly work environment
Paid holidays
Employee Assistance Programs
Job Description
The Concierge Associate position is a pivotal role within SPS offices, known for delivering exceptional front office and office services that enhance the overall experience of all visitors and employees. SPS is a dynamic organization that values professionalism, personalized service, and creating an inviting atmosphere for everyone who enters their premises. This role represents the first point of contact at the reception area, making it essential for the Concierge Associate to create a warm, fun, and memorable impression. The company is deeply committed to excellence in guest experience, and the Concierge Associate is key in upholding this standard.
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Job Requirements
- High school diploma or equivalent
- 1-2+ years of relevant experience preferred
- Flexibility to work assigned schedules
- Strong organizational skills
- Time management abilities
- Effective problem-solving skills
- Excellent written and verbal communication
- Proficiency or ability to learn required systems
- Professional demeanor and policy adherence
Job Qualifications
- High school diploma or equivalent
- 1-2+ years experience preferred
- Flexible to assigned schedules
- Strong organizational, time management, and problem-solving skills
- Excellent written and verbal communication
- Proficient with or able to learn required systems
- Professional demeanor and adherence to policies
Job Duties
- Provide a warm, professional, and friendly welcome to colleagues and guests
- Conduct floor walks to ensure cleanliness, organization, and stocked supplies
- Support visitor registration, meeting room bookings, and special requests through technology
- Deliver personalized service, build relationships, and anticipate needs
- Maintain safe and clean reception areas per policies and procedures
- Track preferences and accommodate special requests creatively
- Collaborate with Workplace Experience and service teams to ensure seamless support
- Create best-in-class experiences that leave lasting positive impressions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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