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SPS-North America

Concierge Associate (Big 4 Accounting firm)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Paid Time Off
401K Matching
Life insurance
short term disability

Job Description

SPS is an award-winning global outsourcing solutions provider specializing in Intelligent Automation, including Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries worldwide, SPS serves a diverse clientele across various sectors such as banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies. The company focuses on delivering high-quality outsourcing experiences with services like Mailroom Management (both physical and digital), Office Services including Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services utilizing cutting-edge technologies. SPS is known for its commitment to professional development, offering comprehensive benefits and... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 plus years' experience preferred
  • Flexible to assigned schedules
  • Strong organizational, time management, and problem-solving skills
  • Excellent written and verbal communication
  • Proficient with or able to learn required systems
  • Professional demeanor and adherence to policies
  • Able to lift/move 40-60 lbs with cart assistance
  • Walk, bend, kneel, stand, or sit for long periods
  • Manual dexterity for office equipment

Job Qualifications

  • High school diploma or equivalent
  • 1-2 plus years' experience preferred
  • Strong organizational, time management, and problem-solving skills
  • Excellent written and verbal communication
  • Proficient with or able to learn required systems
  • Professional demeanor and adherence to policies
  • Skilled in accurate packing methods, materials, and slip validation
  • Proficient in MS Office Suite
  • Organized multitasker able to work independently

Job Duties

  • Provide a warm, professional, and friendly welcome to colleagues and guests
  • Conduct floor walks to ensure cleanliness, organization, and stocked supplies
  • Support visitor registration, meeting room bookings, and special requests through technology
  • Deliver personalized service, build relationships, and anticipate needs
  • Maintain safe and clean reception areas per policies and procedures
  • Track preferences and accommodate special requests creatively
  • Collaborate with Workplace Experience and service teams to ensure seamless support
  • Create best-in-class experiences that leave lasting positive impressions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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