Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.35 - $18.00
Work Schedule
Flexible
Benefits
competitive pay
Part-time schedule
Opportunity to work in a luxury residential community
dynamic work environment
Training and development opportunities
Job Description
WinnCompanies is a nationally recognized real estate company specializing in the ownership, management, and development of residential and commercial properties. Known for its commitment to excellence and innovative approach to property management, WinnCompanies emphasizes providing outstanding customer service and enhancing resident experiences across their portfolio. Among their notable properties is 777 Main Street, a luxury high-rise residential community situated in the heart of downtown Hartford, Connecticut. This building is a beautifully renovated 27-story former bank transformed into a vibrant living space with 285 apartments and a variety of upscale amenities, complemented by 24-hour concierge services designed to meet the demands... Show More
Job Requirements
- High school diploma or GED equivalent
- minimum of 1 year of relevant work experience
- flexibility to meet the demands of a 24-hour concierge department
- familiarity with the local geography, attractions, and events
- ability to maintain regular and positive communication with each resident and abide by the culture created to enhance and promote daily positive interaction among members of the 777 Main community
- proficiency with Microsoft Office
- ability to lift up to 50 pounds
- excellent verbal and written communication skills
- superb attention to detail
- ability to work in a fast-paced and demanding environment
Job Qualifications
- High school diploma or GED equivalent
- proficiency with Microsoft Office
- excellent verbal and written communication skills
- superb attention to detail
- familiarity with the local geography, attractions, and events
- ability to maintain regular and positive communication with residents
- ability to work in a fast-paced and demanding environment
- 2-3 years of concierge experience preferred
- experience with Yardi, RealPage, or similar industry software preferred
- prior knowledge of the apartment or hotel industry preferred
Job Duties
- Greet residents, prospective residents, vendors, and visitors
- answer telephone and forward calls to necessary team members
- coordinate apartment cleaning and detailing services
- schedule dry cleaning drop off and pick up
- assist with pet services, such as grooming, walking, and pet store locations
- offer package pick-up and delivery assistance
- make local restaurant suggestions and reservations
- recommend and secure theatre, concert, and event ticket reservations
- schedule private car, limo, and taxi services
- provide accurate directions to local business, schools, hospitals, and attractions
- assist residents and their guests in a courteous and efficient manner
- play a vital role in ensuring the overall resident/guest satisfaction
- act as point of contact for residents after business hours
- maintain organization and cleanliness of front desk, lobby area, and amenities
- notify the police or other necessary personnel in the event of an emergency
- explore opportunities and services to enhance the resident experience
- monitor security video while at the front desk
- perform periodic security rounds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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