Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.35 - $18.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
generous time off policies
401(k) plan options with company match
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Dependent Care Flexible Spending Account
Health Savings Account with employer contribution
long term disability
short term disability
basic term life insurance and AD&D
Optional supplemental life insurance
Health expense reimbursement program
Tuition Reimbursement
wellbeing program
Employee assistance program
Commuter and parking reimbursement options
Employee corporate discount programs
Flexible and/or hybrid schedules
Employee relief program
Job Description
WinnCompanies is a nationally recognized leader in apartment community management and development, committed to building and operating top-quality affordable and luxury housing communities across 27 states, Washington, D.C., and Puerto Rico. With over 4,300 dedicated employees, the company focuses on creating exceptional living environments for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. WinnCompanies believes in fostering a workplace culture that values teamwork, innovation, diversity, and mutual respect, providing ample opportunities for professional growth and career development. Their mission-driven approach ensures a positive impact in the communities they serve, making them a... Show More
Job Requirements
- High school diploma or GED equivalent
- minimum of 1 year of relevant work experience
- flexibility to meet the demands of a 24-hour concierge department
- familiarity with the local geography, attractions, and events
- ability to maintain regular and positive communication with each resident and abide by the culture created to enhance and promote daily positive interaction among members of the 777 Main community
- proficiency with Microsoft Office
- ability to lift up to 50 pounds
- excellent verbal and written communication skills
- superb attention to detail
- ability to work in a fast-paced and demanding environment
Job Qualifications
- High school diploma or GED equivalent
- 2-3 years of concierge experience preferred
- experience with Yardi, RealPage, or other similar industry software preferred
- prior knowledge of the apartment or hotel industry preferred
- excellent verbal and written communication skills
- proficiency with Microsoft Office
- superb attention to detail
- ability to work in a fast-paced and demanding environment
- familiarity with the local geography, attractions, and events
Job Duties
- Greet residents, prospective residents, vendors, and visitors
- answer telephone and forward calls to necessary team members
- coordinate apartment cleaning and detailing services
- schedule dry cleaning drop off and pick up
- assist with pet services such as grooming, walking, and pet store locations
- offer package pick-up and delivery assistance
- make local restaurant suggestions and reservations
- recommend and secure theatre, concert, and event ticket reservations
- schedule private car, limo, and taxi services
- provide accurate directions to local business, schools, hospitals, and attractions
- assist residents and their guests in a courteous and efficient manner
- play a vital role in ensuring the overall resident/guest satisfaction
- act as point of contact for residents after business hours
- maintain organization and cleanliness of front desk, lobby area, and amenities
- notify the police or other necessary personnel in the event of an emergency
- explore opportunities and services to enhance the resident experience
- monitor security video while at the front desk
- perform periodic security rounds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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