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SPS-North America

Concierge Associate

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
friendly work environment
flexible schedule

Job Description

SPS is a dynamic and professional office environment that values remarkable customer service and a positive workplace culture. As a pivotal part of the organization's front-facing operations, SPS places significant emphasis on delivering excellent guest experiences, efficient logistical support, and seamless administrative assistance to ensure clients, visitors, and employees alike feel welcomed and valued. Within this vibrant office setting, the Concierge Associate role is integral to fostering a warm and inviting atmosphere from the moment visitors enter the building. Established to provide a first point of contact, SPS prides itself on maintaining a reception area that exemplifies professionalism, friendliness, and... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 plus years' experience preferred
  • Flexible to assigned schedules
  • Strong organizational, time management, and problem-solving skills
  • Excellent written and verbal communication
  • Proficient with or able to learn required systems
  • Professional demeanor and adherence to policies

Job Qualifications

  • High school diploma or equivalent
  • 1-2 plus years' experience preferred
  • Flexible to assigned schedules
  • Strong organizational, time management, and problem-solving skills
  • Excellent written and verbal communication
  • Proficient with or able to learn required systems
  • Professional demeanor and adherence to policies

Job Duties

  • Provide a warm, professional, and friendly welcome to colleagues and guests
  • Conduct floor walks to ensure cleanliness, organization, and stocked supplies
  • Support visitor registration, meeting room bookings, and special requests through technology
  • Deliver personalized service, build relationships, and anticipate needs
  • Maintain safe and clean reception areas per policies and procedures
  • Track preferences and accommodate special requests creatively
  • Collaborate with Workplace Experience and service teams to ensure seamless support
  • Create best-in-class experiences that leave lasting positive impressions

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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