Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k with Matching
Job Description
SPS is a renowned global outsourcing solutions provider, specializing in Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation. Operating across more than 22 countries worldwide, SPS delivers innovative and efficient services tailored to the dynamic needs of various industries. In North America, SPS offers comprehensive Mailroom Management services, both physical and digital, as well as Office Services including Reception, Lobby Concierge, and Conference Room Management. The company proudly serves clients from diverse sectors such as banking, insurance, legal, higher education, advertising, and other professional services. Many of SPS's clients are prominent Fortune 500 companies, reflecting the firm's... Show More
Job Requirements
- High school diploma or equivalent
- 1-2+ years prior work experience preferred
- ability to work assigned work hours determined by manager
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- 1-2+ years prior work experience preferred
- ability to work assigned work hours determined by manager
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Duties
- Provides 5-star customer service to all employees and guests across all forms of communication
- welcomes and orients guests and clients, maintains visitor logs, and coordinates with building security to ensure safety and access control
- oversees the quality of the lobby concierge experience, maintaining a courteous and professional demeanor even in stressful situations
- responds to inquiries about building amenities and directs requests to the appropriate departments
- assists with scheduling car or limo services, restaurant recommendations, reservations, and providing directions to nearby locations
- maintains key control, logs contractors, and monitors use of carts and other shared resources, keeps accurate records in the logbook
- ensures the lobby and common areas remain secure, clean, and welcoming, monitors cameras and manages package deliveries and storage
- escorts and assists tenants or guests as needed, including with packages, groceries, or dry cleaning
- processes maintenance requests and prevents unauthorized solicitations within the building
- collaborates with team members to maintain front desk coverage, trains back-up staff, and provides guidance on procedures
- builds professional relationships with employees, tenants, and clients while consistently maintaining composure and professionalism
- provides front-of-office concierge or reception support, and back-of-office mail or office services coverage as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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