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Concierge - Assisted Living and Memory Care Community - weekends only
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a leading company within the Discovery Senior Living family, which ranks among the two largest senior living operators in the United States. The company is known for its commitment to innovation, operational excellence, and lifestyle customization for senior living communities nationwide. Discovery Management Group manages and enhances various senior living communities across the nation, serving more than 6,500 residents with a focus on quality care and personalized living experiences. The organization prides itself on being an industry leader with a strong reputation built on performance and dedication to improving the lives of seniors. As part of... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- Customer service experience for one to three years
- Ability to communicate effectively with residents, guests, and team members
- Strong organizational skills
- Ability to manage multiple tasks efficiently
- Professional and courteous demeanor
- Flexibility to work weekend hours (Saturday 8 AM - 2 PM and Sunday 11 AM - 6 PM)
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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