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Concierge - Assisted Living and Memory Care Community - weekends only
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a prominent leader in managing senior living communities across the United States, operating as part of the Discovery Senior Living family of companies. Recognized as one of the two largest senior living operators in the U.S., Discovery Management Group is committed to enhancing the lives of over 6,500 residents by offering innovative solutions, operational excellence, and personalized lifestyle services. The organization leverages decades of experience and a deep understanding of the senior living industry to create communities that focus on wellness, comfort, and active engagement for seniors. Their extensive workforce and strategic presence allow them to... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Ability to communicate clearly and professionally
- Strong organizational skills
- Ability to manage multiple tasks simultaneously
- Basic computer proficiency
- Ability to maintain a neat and welcoming reception area
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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