Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
flexible scheduling
Job Description
This job opportunity is with a respected assisted living community dedicated to providing high-quality care and a warm, welcoming environment for its residents. The community is focused on enhancing the quality of life for seniors by offering personalized services and comprehensive support in a friendly and secure setting. Known for its commitment to exceptional customer service and resident satisfaction, the community strives to create a safe and vibrant atmosphere where residents feel valued and cared for. This establishment not only prioritizes the physical well-being of its residents but also their emotional and social needs, nurturing a true sense of community... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service or administrative experience
- preferably experience in senior living, hospitality, or healthcare
- strong communication skills
- ability to maintain confidentiality
- proficiency in basic administrative tasks
- ability to handle emergency situations calmly
- professionalism
- adaptability
Job Qualifications
- High school diploma or equivalent
- associate degree preferred
- minimum 1 year of customer service or administrative experience
- experience preferably in senior living, hospitality, or healthcare
- strong customer focus
- effective communication skills
- teamwork and collaboration abilities
- problem-solving skills
- professionalism
- adaptability
Job Duties
- Greet residents, visitors, and staff warmly and professionally
- manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately
- monitor visitor access and maintain security protocols
- assist residents with requests such as transportation scheduling, appointment reminders, and general information
- coordinate with other departments to ensure timely service delivery (e.g., maintenance, housekeeping, dining)
- maintain accurate logs and records (e.g., visitor sign-in, package deliveries, resident requests)
- support event coordination and community programming as needed
- respond to emergency situations calmly and in accordance with facility protocols
- uphold confidentiality and respect for resident privacy at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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