Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $27.75
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Job Description
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed through the combination of Advocate Aurora Health and Atrium Health. The organization provides comprehensive care under various well-known brand names including Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, as well as Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and stands out as an innovator in clinical care, health outcomes, and value-based care. The system is highly regarded nationally for its specialized services in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants,... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of experience as a concierge or greeter in a large public setting
- excellent communication skills
- strong interpersonal and customer service skills
- ability to work independently and problem solve
- flexible availability to meet visitor needs
- physical ability to stand, walk or run for prolonged periods
- ability to lift and move up to 50 pounds
- tolerance to weather exposure and occasional odors from auto emissions
- ability to operate necessary equipment safely
Job Qualifications
- High school graduate
- minimum 1 year experience in service management as concierge or greeter in large public facility
- excellent communication skills
- strong interpersonal and customer service skills
- ability to problem solve independently
- ability to work flexible schedule
- knowledge of age-specific care principles
- ability to assess and interpret patient needs based on age
Job Duties
- Greets customers and assesses their immediate needs
- successfully manages the first impression of the facility
- offers assistance including helping out of vehicle, locating wheelchair, providing directions, escorting to destination
- passes customer to volunteers for escorts when possible
- utilizes admitting or other departments to verify destination and remains with the patient if they are alone or in a wheelchair
- assists in maintaining smooth traffic flow at facility entrances
- arranges parking needs such as valet service, tour buses, short-term visitors
- assists customers with transportation needs such as taxi vouchers, bus passes, van transport
- assures working area is clean, safe and free from obstacles
- reports security and safety issues to Public Safety Services department immediately
- works with hospital support staff including Public Safety, Environmental Services, Plant Operations, Patient Transport and Grounds
- demonstrates knowledge and skills to provide age-appropriate care to patients served
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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