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Vinson Hall Retirement Community logo

Concierge - As Needed (On Call)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

Vinson Hall Retirement Community (VHRC) is a renowned Continuing Care Retirement Community situated in McLean, Virginia. Known for its commitment to providing high-quality senior living experiences, VHRC offers a welcoming and supportive environment for its residents. The community combines exceptional healthcare services with luxurious amenities and a variety of social and recreational activities. VHRC's aim is to create an enriching lifestyle for seniors that promotes wellness, dignity, and independence. As a leading senior living community, VHRC values diversity, inclusion, and teamwork, fostering an environment where residents and staff feel connected and supported.

The role of Concierge at VH... Show More

Job Requirements

  • Minimum 2 years of experience in a concierge or customer service role, preferably in a senior living or hospitality environment
  • Excellent communication skills, with the ability to interact professionally with residents, staff, and visitors
  • Strong organizational skills and attention to detail, with the ability to handle multiple tasks simultaneously
  • Proficiency with office equipment and basic software such as MS Office, scheduling systems
  • Customer service-oriented with a positive and approachable demeanor
  • Flexible availability, including evenings, weekends, and holidays as needed

Job Qualifications

  • Minimum 2 years of experience in a concierge or customer service role, preferably in a senior living or hospitality environment
  • Excellent communication skills with the ability to interact professionally with residents, staff, and visitors
  • Strong organizational skills and attention to detail with the ability to handle multiple tasks simultaneously
  • Proficiency with office equipment and basic software such as MS Office and scheduling systems
  • Customer service-oriented with a positive and approachable demeanor
  • Flexible availability including evenings, weekends, and holidays as needed

Job Duties

  • Provide personalized service to residents by assisting with requests such as transportation, reservations, and general information
  • Coordinate with other departments to ensure residents' needs are met, from maintenance to dining services
  • Welcome and assist visitors, guests, and vendors in a friendly and professional manner
  • Maintain a knowledgeable understanding of local events, services, and resources to provide residents with valuable recommendations and information
  • Handle inquiries and requests related to activities, events, and services in the community
  • Assist with scheduling appointments and arranging transportation for residents
  • Maintain the concierge desk area in a clean and organized manner
  • Ensure confidentiality and maintain the privacy of residents at all times

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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