Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
Employee assistance program
Job Description
Grand Living is a pioneering company in the senior hospitality industry, quickly establishing itself as an iconic brand recognized for its luxury-inspired senior living communities. The company was founded with a vision to redefine how generations experience life during their senior years, transforming this vision into a reality through a collection of remarkable residences that offer not only gracious apartments but also exquisite décor and design excellence. At Grand Living, the luxury experience extends beyond the physical environment to encompass exceptional personal service by a dedicated and passionate team. This combination of elegant living spaces and unparalleled service creates a... Show More
Job Requirements
- high school diploma or ged
- customer service experience in the senior housing field preferred
- ability to read, write and understand english
- ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods
- ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds
Job Qualifications
- high school diploma or ged
- customer service experience preferably in senior housing
- strong verbal and written communication skills
- ability to understand and follow community standards and procedures
- ability to interact effectively with seniors and diverse populations
- basic clerical and organizational skills
Job Duties
- serve as the first point of contact for residents and visitors
- perform a variety of clerical tasks including managing correspondence and phone calls
- coordinate community activities
- manage resident requests and provide timely support
- interact professionally with residents, guests, family members and fellow team members
- maintain a courteous, friendly and helpful demeanor consistent with The Sterling Touch® standards
- handle administrative duties under direction of the Business Office Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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