Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Split Shifts
Benefits
Flexible Schedule
Double pay on holidays
Team-based environment
opportunity for extra income
Supportive community culture
Training and development opportunities
positive work atmosphere
Job Description
Century Park Associates is a reputable organization dedicated to providing independent senior living communities that prioritize the well-being and comfort of their residents. Known for fostering a culture of trust, integrity, and excellence, Century Park Associates ensures a rewarding work environment for its associates and a vibrant lifestyle for its residents. The company's core philosophy centers on a people-first approach, valuing leadership, ethics, and respect in all interactions. This commitment reflects in the way Century Park Associates supports its residents to continue growing, learning, and contributing within a compassionate community setting. The organization is well-regarded for its dedication to outstanding... Show More
Job Requirements
- Must have high school diploma or equivalent
- Must be proficient with Microsoft Office
- Must demonstrate proficiency with office machines
- Must enjoy serving seniors
- Must demonstrate excellent customer service and hospitality
- Must have good telephone etiquette
- Must demonstrate trustworthiness and dependability
- Must work efficiently and effectively with little to no supervision
- Must demonstrate effective communication skills
- Must work efficiently with frequent interruptions
- Must be able to multitask
- Must be able to meet deadlines
- Must be cheerful and positive
- Must be responsive to resident requests
- Must display integrity and professionalism by adhering to Century Park's Code of Ethics and complete all required compliance training
Job Qualifications
- Must have high school diploma or equivalent
- Must be proficient with Microsoft Office (Word and Excel)
- Must demonstrate proficiency with office machines such as fax, copier/scanner
- Experience in administrative or front desk roles
- Experience working with seniors is a plus
- Excellent customer service and telephone etiquette skills
- Strong communication and multitasking abilities
- Ability to work effectively with little supervision
- Cheerful and positive attitude
- Knowledge of office protocols and filing systems
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- Serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- Creates and maintains a positive atmosphere of warmth and hospitality
- Interacts with all individuals professionally and courteously
- Directs concerns from individuals to appropriate manager
- Screens visitors entering the community
- Assists with keeping front lobby and workrooms neat, clean and presentable
- Closely observes lobby activity and reports unauthorized visitors or concerns
- Keeps front lobby entrance flowing and welcoming
- Keeps bell cart clean and polishes weekly
- Provides accurate, reliable clerical support such as typing, filing, photocopies, fax, data entry
- Receives, sorts and distributes mail
- Delivers packages to appropriate person or department following community policy
- Makes accurate, timely entries into Events Log
- Maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- Enters resident maintenance requests in TELs system
- Maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- Oversees resident check in system including educating new residents, inviting participation, maintaining weekly list for security
- Regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- Communicates with sales team and backup sales team so inquiry calls are handled timely
- Assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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