Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Flexible Schedule
double pay for holidays worked
Team-based work environment
Opportunity to serve seniors
supportive management
Paid training
Positive workplace culture
Job Description
Century Park Associates is a distinguished organization specializing in senior living communities, committed to fostering an enriching and supportive environment for seniors. With a strong focus on creating a rewarding workplace for its employees, Century Park Associates emphasizes values such as trust, leadership, personal ethics, and respect. Their 'people come first' philosophy ensures that every interaction is marked by excellence and outstanding service, making it a respected name in independent senior living. The community supports residents not only in daily living but also encourages continuous growth, learning, and active contribution to their surroundings. Century Park Associates is dedicated to making... Show More
Job Requirements
- Must have high school diploma or equivalent
- Must be proficient with Microsoft Office (Word and Excel)
- Must demonstrate proficiency with office machines (i.e., fax, copier/scanner)
- Must have prior experience in administrative or front desk roles
- Must enjoy serving seniors
- Must demonstrate excellent customer service and hospitality
- Must have good telephone etiquette
- Must demonstrate trustworthiness and dependability
- Must work efficiently and effectively with little to no supervision
- Must demonstrate effective communication skills
- Must work efficiently with frequent interruptions
- Must be able to multitask
- Must be able to meet deadlines
- Must be cheerful and positive
- Must be responsive to resident requests
- Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Job Qualifications
- High school diploma or equivalent
- Proficiency with Microsoft Office including Word and Excel
- Experience with office machines such as fax and copier/scanner
- Prior administrative or front desk experience
- Strong customer service skills
- Excellent communication abilities
- Ability to multitask and work under pressure
- Experience working with seniors is a plus
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- Serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- Creates and maintains a positive atmosphere of warmth and hospitality
- Interacts with all individuals professionally and courteously
- Directs concerns from individuals to appropriate manager
- Screens visitors entering the community
- Assists with keeping front lobby and workrooms neat, clean and presentable
- Closely observes lobby activity and reports unauthorized visitors or concerns
- Keeps front lobby entrance flowing and welcoming
- Keeps bell cart clean and polishes weekly
- Provides accurate, reliable clerical support including typing, filing, photocopies, fax, and data entry
- Receives, sorts and distributes mail
- Delivers packages to appropriate person or department following community policy
- Makes accurate, timely entries into Events Log
- Maintains lists including resident directory, door check sheets, associate phone list, and call in sheets
- Enters resident maintenance requests in TELs system
- Maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- Oversees resident check in system including educating new residents, inviting participation, and maintaining weekly list for security
- Regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- Communicates with sales team and backup sales team so inquiry calls are handled timely
- Assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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