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Greystar Worldwide, LLC

Concierge - Anthology

Washington, DC, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) Plan
Parental leave
Employee assistance program
Housing discount

Job Description

Greystar is a leading, fully integrated global real estate platform that specializes in institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown into one of the most respected names in real estate management, investment, development, and construction services worldwide. With a presence in over 250 markets across North America, Europe, South America, and the Asia-Pacific region, Greystar manages and operates a massive portfolio exceeding $300 billion in real estate assets. The company is the largest operator of apartments in the United States, overseeing more than 1,000,000 units and beds globally. This... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or property management preferred
  • Ability to work flexible schedules including evenings, weekends, and holidays
  • Physical ability to stand, walk, bend, stoop, climb ladders, reach, carry objects, and work in outdoor weather conditions
  • Ability to lift up to 25 pounds independently and up to 50 pounds with assistance
  • Willingness to travel occasionally to other properties or trainings
  • Basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or property management preferred
  • Strong communication and interpersonal skills
  • Ability to work flexible schedules including evenings, weekends, and holidays
  • Basic computer skills and proficiency in office software
  • Ability to manage multiple tasks efficiently
  • Knowledge of local area and community resources

Job Duties

  • Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait to speak with a team member
  • Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request callbacks as necessary
  • Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
  • Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
  • Assist the community team with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors

Job Qualifications

Experience

No experience required

Job Location

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