Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Company-paid virtual health and wellness support
Comprehensive group benefits
Health Savings Account with company contributions
fully paid life insurance
401(k) with Company Match
Generous Paid Time Off
Employee absence bank
Pet insurance
Supplemental coverage options
Job Description
WRH Realty Services, LLC, is a nationally recognized leader in the property management industry, celebrated for fostering a work environment that supports both individual and team success. Acknowledged as one of the Best Places to Work by the National Apartment Association, WRH Realty Services has earned high praise from multiple national and local publications, underlining its commitment to excellence and community involvement. As a company, WRH Realty Services specializes in providing comprehensive property management services across various residential communities, prioritizing resident satisfaction and operational efficiency. This company values cooperation, a common purpose among team members, and a strong commitment to... Show More
Job Requirements
- High school diploma or equivalent preferred
- weekly schedule may change as required
- basic knowledge of computers for checking company email and completing required training
- must have a working smart phone suitable for use with various software applications
- strong customer service skills and positive attitude
Job Qualifications
- High school diploma or equivalent preferred
- basic knowledge of computers for checking company email and completing required training
- strong customer service skills and positive attitude
- ability to communicate effectively with residents and management
- ability to multitask and handle various resident requests efficiently
Job Duties
- Attend to the front desk during and after office hours
- answer all incoming phone calls and assist residents
- assist residents with service requests, maintenance emergencies, noise complaints, etc., and contact proper person as needed
- provide residents with information on area services and entertainment including location and directions, event times, and rates for hotels, airlines, theaters, movie theaters, sports events, music events, etc.
- schedule reservations for residents for hotels, restaurants, and other services as needed without handling payments or credit cards
- schedule reservations for property amenities including dining room and kitchen, conference room, freight elevator, picture hanging appointments and/or other areas as approved by management
- handle resident service requests, resident access authorization forms and resident amenity reservation forms, as provided by management for use at concierge desk
- sign in/out keys for resident guests as authorized by signed resident access authorization forms
- sign in/out package deliveries, dry cleaning and mountain bikes for residents
- call residents to confirm reservations for amenities and to remind them of packages at the front desk
- notify management of any parking problems and issue parking passes to guests
- monitor camera activity and building access areas and notify proper person of any unusual activity
- monitor lobby and other common areas to maintain cleanliness and presentable order
- keep all necessary forms and supplies stocked at front desk
- log all activity on shift report and remit as instructed by management
- always represent the property and WRH professionally through dress and behavior
- perform any additional duties assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: