Savant Senior Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Work Schedule

Standard Hours
Flexible
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Benefits

dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid vacation
Paid sick leave
Paid Holiday Leave
paid bereavement leave
Tuition Reimbursement
Team Member Referral program

Job Description

Our Assisted Living Facility is dedicated to providing compassionate and personalized care to seniors, fostering a supportive and welcoming community where residents can live with dignity and comfort. As a well-regarded eldercare establishment, we prioritize the physical, emotional, and social well-being of our residents. We thrive on a culture of excellence and teamwork, ensuring that every member of our staff plays a crucial role in enhancing the quality of life for those we serve. Located in a serene environment, our facility is equipped with a variety of amenities and services designed to meet the unique needs of our senior residents,... Show More

Job Requirements

  • At least 18 years of age
  • Required health screening, TB clearance, and criminal record clearance
  • Special licenses, certifications, and certificates such as First Aid/CPR certified
  • Special skills needed to meet client needs per California Code of Regulations Sections 85065(f)/87411(g)
  • High school diploma or equivalent
  • Previous experience in customer service, hospitality, or front desk role preferable in senior living or healthcare environment
  • Excellent interpersonal and communication skills
  • Ability to multitask and prioritize effectively
  • Proficiency in computer systems including word processing, email, and database management

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare environment
  • Excellent interpersonal and communication skills
  • Ability to multitask and prioritize responsibilities effectively
  • Proficiency in computer systems including word processing, email, and database management
  • First Aid/CPR certification (preferred)
  • Knowledge of safety, emergency, and security protocols
  • Ability to maintain confidentiality and professional demeanor

Job Duties

  • Greet residents, families, and visitors in a warm and friendly manner, providing a welcoming environment
  • Provide information, answer inquiries, and assist residents and their families with various requests and concerns
  • Coordinate appointments, transportation, and other services to ensure a seamless experience for residents
  • Maintain knowledge of facility amenities, activities, and services and communicate effectively to residents and visitors
  • Assist with administrative tasks such as managing correspondence, maintaining resident records, and scheduling appointments
  • Keep the concierge desk area clean and organized, ensuring necessary supplies are stocked and available
  • Collaborate with staff to address resident needs and resolve issues promptly and professionally
  • Monitor security and safety of the facility, reporting any unusual incidents or concerns
  • Act as a liaison between residents, families, and other departments to facilitate communication
  • Uphold resident privacy and confidentiality
  • Assist with other related tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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