Company Logo or Photo

Oakmont Senior Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid Personal Days
Paid sick pay
Paid holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

INSERT COMMUNITY NAME is a premier senior living community located in the picturesque area of Claremont, managed by Oakmont Management Group. Oakmont Management Group, based in Irvine, California, is a highly respected leader in the senior living industry, managing a portfolio of communities across California, Nevada, and Hawaii under the Oakmont Senior Living and Ivy Living brands. They are known for delivering exceptional quality, comfort, and five-star services to their residents, providing an enriching environment where seniors can enjoy a meaningful and independent lifestyle supported by individualized comprehensive care.

Residents at INSERT COMMUNITY NAME benefit from a beautifully landscap... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a criminal background check and health screening tests, including physical and TB tests
  • Willing to comply with health and safety protocols including vaccination and PPE usage as required

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a criminal background check and health screening tests, including physical and TB tests
  • For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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