Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
On-call
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid Vacation, Sick, Holiday, Bereavement Leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is a dedicated community focused on providing compassionate and high-quality care to seniors, ensuring they feel valued and supported in a comfortable, hospitable environment. We pride ourselves on fostering a warm, friendly atmosphere where residents and their families can trust that their needs are met with professionalism and genuine care. Our staff is committed to enhancing the quality of life for every resident by delivering personalized services, activities, and amenities that promote wellbeing and engagement in all aspects of life. As an established assisted living provider, we maintain rigorous standards of safety and customer service to... Show More
Job Requirements
- At least 18 years of age
- Required health screening, TB clearance, and criminal record clearance
- Any special licenses, certifications, and certificates including First Aid/CPR certified
- Special skills needed to meet client needs as per California Code of Regulations Sections: 85065(f)/87411(g)
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or front desk role preferably in senior living or healthcare environment
- Excellent interpersonal and communication skills
- Proficiency in computer systems including word processing, email, and database management
Job Qualifications
- High school diploma or equivalent
- Additional education or certification in hospitality or customer service is a plus
- Previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare environment
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize effectively
- Proficiency in computer systems including word processing, email, and database management
- Knowledge of safety and emergency protocols
- Ability to maintain confidentiality and ethical standards
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, providing a welcoming environment
- Provide information, answer inquiries, and assist residents and their families with requests and concerns
- Coordinate appointments, transportation, and other necessary services to ensure a seamless experience
- Maintain up-to-date knowledge of facility amenities, activities, and services and communicate effectively
- Assist with administrative tasks including managing correspondence, maintaining resident records, and scheduling appointments
- Keep concierge desk area clean and organized with necessary supplies stocked
- Collaborate with other staff to address resident needs and resolve issues promptly
- Monitor security and safety of the facility, report unusual incidents or concerns
- Serve as a liaison between residents, families, and other departments to facilitate communication
- Uphold resident privacy and confidentiality
- Assist with additional related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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