Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Comprehensive benefits package
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a reputable company proudly operating as part of the Discovery Senior Living family, which encompasses a network of lifestyle-focused senior living communities. Our organization is deeply committed to fostering an environment where residents receive exceptional care and enriching experiences while our team members find meaningful, rewarding employment. Founded on the company’s "Pillars of Excellence," we uphold high standards of service and cultivate a workplace culture that values and respects each employee’s contribution. We employ thousands of dedicated team members across various communities, all working together to create vibrant, engaging living environments for seniors. Recognizing the importance... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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