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Integral Senior Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $23.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program

Job Description

Integral Senior Living is part of the Discovery Senior Living family of operating companies, dedicated to managing care and lifestyle-focused senior living communities across the nation. Known for their commitment to providing vibrant and supportive environments for seniors, Integral Senior Living emphasizes compassionate care and a strong sense of community to enhance the quality of life for their residents. The company prides itself on its "Culture Keepers," a team of dedicated employees who uphold the company’s values and foster a positive workplace culture. This culture not only benefits the residents but also creates an engaging, respectful, and rewarding work environment... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience
  • Ability to communicate effectively with residents, visitors, and staff
  • Strong organizational skills to maintain orderly reception area
  • Basic computer skills to update resident lists and manage calls
  • Ability to manage multiple tasks efficiently
  • Friendly and professional demeanor

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors, answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Manages appointments for residents and family members such as hairdresser and transportation
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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